Privacy policy
Definitions of account data, retention periods and the wording used for your personal details match the terms page, so a phrase means the same thing wherever you read it.
This page sets out the terms that apply when you open and use an account with us. You will find the rules on eligibility, deposits through JazzCash, Easypaisa...
Our terms are written to work where local law permits, which is why some clauses carry region-specific wording. From Pakistan, the clauses you see are the ones that apply to your account, and they name the rails we support: JazzCash, Easypaisa, SadaPay, NayaPay and Raast. If something cannot be offered in your area it does not appear in your agreement at all,
rather than sitting there unenforceable. We keep access rules and settlement rules in separate parts, so you can read the half that matters to you. Anything revised carries a date and a short summary, and continuing to use your account after an update means the new wording applies. If a clause is unclear, ask us before you deposit.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
These terms are drafted and maintained by the team that runs the platform day to day, so each clause reflects how the account, funding and settlement systems actually...
Every clause is written to be read once. We avoid legal padding where a short sentence does the job, and...
Each revision carries a date and a one-line summary of what moved, so you can tell whether an update touches...
The people who configure funding routes and settlement checks write the terms covering those flows, which keeps the wording tied...
Clauses that apply only in certain areas are labelled, so what you read from Pakistan is what binds your account...
Every change is kept in a dated version trail with the point at which it took effect, giving you and...
If you find wording that does not match what your account does, tell us. We check it against the live...
The terms on this page do not stand alone. They are written to line up with the other policies on our site, so the same definitions, the same rail names and the...
Definitions of account data, retention periods and the wording used for your personal details match the terms page, so a phrase means the same thing wherever you read it.
The terms describe how account sessions behave; the cookie page covers the same session mechanics in more detail and uses identical names for the same technical items.
Payout timings and verification steps in the terms mirror the withdrawal page, so you get one consistent answer on when funds actually leave your account.
The rails named in the terms, from JazzCash and Easypaisa to SadaPay, NayaPay and Raast, are the same set you will find on the funding page, with matching processing terms.
Identity and document checks described here follow the same sequence set out on the verification page, so you are never asked for something the terms do not mention.
Rules on multiple accounts, shared devices and automated access are worded the same way in both places, which keeps enforcement predictable for your account.
The escalation steps in the terms match the complaints page step for step, including the timeframes we work to once you raise something with our support team.
The document follows the order in which you actually use the platform: opening an account, funding it, using the lobby, and taking funds out. Each part...
What you agree to when you open an account, how your sign-in details are protected, and what happens if we need to pause access while a question is checked.
Every rail we support is written into the terms by name, from JazzCash and Easypaisa to SadaPay, NayaPay and Raast, along with the currency your balance is held in.
The checks that run before a withdrawal is released, the order they follow, and what we ask you to send if a document needs a second look.
The play-through wording that applies to any promotional credit placed on your account, set out in full so you can see the requirement before you use it.
How to close your account, what happens to a remaining balance, and the short window in which you can ask us to reopen it if you change your mind.
Where to raise a disagreement, the evidence we look at, and the point at which a matter moves from our support team to a written decision.